Specialized Insurance For Family Entertainment Centers
The only insurance program built exclusively for FECs, trampoline parks, rage rooms, go kart venues, laser tag, and 20+ entertainment venue types — backed by HUB International.
Insurance That Understands Your Business
We are a specialty insurance practice within HUB International, one of the largest independent insurance brokerage firms in the world.
As an independent broker, HUB is not owned by or tied to any insurance carrier. That independence matters. It means we have access to every major insurance company and specialty underwriter in the marketplace — allowing us to source the best coverage options and pricing available for your specific operation.
More importantly, we take a consultative approach to insurance.
Our focus is not just on price, but on:
1
Properly understanding your attractions and exposures
2
Accurately classifying your operations
3
Educating you on how coverage actually works
4
Structuring insurance programs that hold up when a claim occurs
Family entertainment centers are complex, high-activity businesses.
They deserve insurance designed with accuracy, transparency, and experience, not shortcuts.
Featured Insurance Coverages
Our insurance programs are designed specifically for venues operating these attractions.
Once we understand your operation, we approach multiple insurance carriers to build a program designed specifically for your venue.
Family Entertainment Center Insurance
Operating a business that includes Family Entertainment Center Insurance attractions comes with unique liability exposures and operational risks.
Amusement Center Insurance
Specialized insurance for amusement centers, activity venues, and multi-attraction entertainment facilities — coverage that keeps pace with your attractions.
Axe Throwing Insurance
Comprehensive insurance coverage for axe throwing venues, mobile axe throwing businesses, competitive leagues, and entertainment centers. Hit the target with insurance built for your business.
Rage Rooms Insurance
Specialized liability and property coverage for rage rooms — one of the fastest-growing entertainment concepts in the country, and one of the hardest to insure with standard policies.
Smash Rooms Insurance
Specialized insurance for smash rooms — comprehensive liability and property coverage for venues where guests pay to break things in a controlled, supervised environment.
Trampoline Parks Insurance
Specialized liability and property insurance for trampoline parks — comprehensive coverage that accounts for the elevated injury risk profile of aerial attractions.
Go Karting Insurance
Specialized insurance for indoor and outdoor go kart tracks — liability, property, and operational coverage built for the unique risks of motorsport entertainment venues.
Browse All 26+ Coverages by Venue Type
Specialized programs for 26+ types of family entertainment centers and amusement venues.
Family Entertainment Center Insurance
Insurance Built for High-Risk, High-Fun Attractions
Running a family entertainment or amusement business means managing real risk — moving bodies, flying objects, alcohol exposure, employees, equipment, and the public. Standard insurance programs are not designed for trampoline parks, go-kart venues, rage rooms, inflatables, or mixed-use entertainment venues.
Coverage for Every Type of Entertainment Venue
We specialize exclusively in insurance for family entertainment centers, including, but not limited to, the below specialty insurance categories.Family Entertainment Centers
Action & Thrill Venues
Immersive & Experience Venues
Classic Entertainment Venues
Outdoor & Recreational Venues
Why Choose Us
Our programs are built to protect owners, investors, landlords, and employees — not just check a box for a certificate.
Benefits from our Family Entertainment Center Insurance Services
1.
Core Insurance Coverages for Entertainment & Amusement Centers
2.
General Liability Insurance for all service offerings
3.
The Foundation of Your Protection
Core Coverages Explained
General Liability insurance covers bodily injury and property damage claims arising from your operations. This is the most closely scrutinized coverage for family entertainment and amusement facilities due to the frequency of participant activity and public interaction.
A standard General Liability policy is typically written with:
- $1,000,000 per occurrence
- $2,000,000 aggregate
What that means:
- Per occurrence is the maximum amount the policy will pay for a single claim or incident.
- Aggregate is the maximum the policy will pay for all claims combined during the policy year.
These limits are common across the industry and often satisfy basic contractual requirements. However, depending on your attractions, volume of guests, or contractual obligations (such as landlord, lender, or municipal requirements), higher limits may be appropriate or required.
We can structure higher limits through:
- Increased primary limits, and/or
- Excess or umbrella liability coverage
What that means:
This allows you to better protect your business assets and remain compliant with lease or contract requirements.
This coverage is designed to address risks from bodily injury to others i.e.:
- Falls, collisions, and participant injuries
- Thrown or propelled objects (axe throwing, rage rooms, batting cages, paintball, inflatables)
- Slips and trips in arcades, bowling alleys, ice rinks, and walkways
- Spectator injuries
- Youth participation, group events, and birthday parties
Our role is to ensure the limits, structure, and classification accurately reflect how your facility actually operates, not just what looks good on paper.
Fast payouts. Fewer lawsuits. Happier customers.
Accident insurance pays medical expenses regardless of fault for injured participants. It is not a replacement for liability insurance — it is a lawsuit prevention tool.
This coverage can:
- Pay medical bills quickly
- Reduce attorney involvement
- Preserve customer relationships
- Support waiver defenses
Highly recommended for any venue in which people can get hurt in activities.
Protecting your building, build-out, and equipment and lost revenue
Entertainment centers invest heavily in tenant improvements and specialized equipment. Property insurance should reflect that reality.
Coverage can include:
- Buildings (If Owned):
Fire, wind, vandalism, and other covered causes of loss
- Tenant Build-Out & Improvements:
Covers the construction, materials, and installations you put into a leased space that are permanently affixed to the building. These are improvements you paid for, but do not remove when you leave.
In simple terms:
If it’s bolted, built, mounted, or attached to the walls, floors, or ceiling, this is typically considered tenant build-out.
- Trampoline structures
- Go-kart tracks
- Soft play installations
- Rock walls and ropes systems
Business Personal Property / Contents
Covers the movable items your business owns that are not permanently attached to the building.
In simple terms:
If it can be picked up, unplugged, rolled away, or relocated, it is typically considered contents.
- Arcade games
- Bowling lanes
- VR equipment
- Rental gear and safety equipment
Outdoor Signage & Plate Glass
- Front windows
- Exterior signage
- High-traffic storefront exposures
Equipment Breakdown
- Mechanical and electrical failures
- Arcade machines
- HVAC systems
- Specialized attraction equipment
Business Interruption
- Lost income after a covered loss such as a fire or tornado
- Extra expense to reopen faster
Covers your business when it’s sued over a physical altercation on your premises-like a bar fight, a bouncer injuring a patron, or an attack in your parking lot:
- The Coverage Gap:
a large share of standard general liability policies exclude assault & battery entirely or cap it at a steep sublimit (often $25K–$100K vs. a $1M policy limit) — exact prevalence varies by market, but in high-risk classes like bars and nightclubs, exclusions or sublimits are the norm, not the exception.
- Common allegations: negligent security, inadequate lighting, undertrained staff, or overservice of alcohol — you can be sued even if employees did nothing wrong.
- Who needs it most: bars, nightclubs, restaurants with liquor service, and other entertainment venues.
If alcohol is sold, served, or furnished, Liquor Liability is critical and often required by your lease or municipality.
Liquor Liability helps protect against claims alleging:
- Over serving or serving intoxicated patrons
- Alcohol-related injuries inside your facility
- Third-party injuries after patrons leave
This is especially important for any venue that furnishes or sells alcohol:
These limits are common across the industry and often satisfy basic contractual requirements. However, depending on your attractions, volume of guests, or contractual obligations (such as landlord, lender, or municipal requirements), higher limits may be appropriate or required.
Required. Closely underwritten. Often misunderstood.
Workers’ Compensation covers employee injuries arising out of their job duties. In most states this is required by law the minute you hire one employee.
The cost of workers compensation is a function of job classification and payroll
We focus on:
- Proper job classifications
- Payroll accuracy
- Managing claims to control future costs
Ancillary & Specialty Coverages Hired & Non-Owned Auto Liability
Protects your business for liability (bodily injury or property damage to third parties) when vehicles that are used in your business, but are not actually owed by your business
- Employees use personal vehicles for work
- You rent or borrow vehicles
- Staff transport supplies or equipment
Abuse & Molestation Coverage
Often important for:
- Youth-focused facilities
- Soft play and playground equipment
- Birthday parties and camps
This coverage addresses allegations — not just proven incidents — which is critical from a defense standpoint.
Protects against employee-related claims alleging:
- Wrongful termination
- Discrimination or harassment
- Retaliation or wage disputes
Particularly important for:
- High-turnover environments
- Seasonal staffing models
Employee Benefits Liability
Covers errors or omissions in:
- Health benefits administration
- Enrollment mistakes
- Communication of employee benefits
Why FEC Operators Choose Us
Industry-Only Expertise
We exclusively serve entertainment venues. Our team understands FEC operations, equipment, staffing, and risks at a level generalist brokers simply cannot match.
HUB International Backing
Access to one of the world’s largest insurance brokers and their carrier relationships — meaning better rates, broader coverage, and faster claims handling.
Custom Programs
No off-the-shelf policies. Every program is built around your specific attractions, revenue, staffing model, and growth plans.
Claims Advocacy
When a claim occurs, we stand in your corner — managing the process with carriers to get you the best possible outcome, fast.
Renewal Optimization
We don’t just place coverage and disappear. We proactively review your program annually to ensure it keeps pace with your business growth.
Fast Turnaround
Most quote requests are turned around within 24–48 hours. Starting a new venue? We can often bind coverage same-day.
Built by Someone Who Knows Your Industry
Family Entertainment Center Insurance was founded by Brett Pollak, a former FEC owner and operator who experienced firsthand how difficult it was to find adequate, affordable insurance. After years of overpaying for coverage that didn’t account for the real risks of running an entertainment venue, Brett joined HUB International to build a program specifically for the industry he knows best.
Today, we serve FEC operators across the country — from single-location family businesses to multi-site entertainment chains — providing insurance solutions that are as specialized as the businesses we protect.
Ready to Get the Right Coverage for Your Venue?
Get a custom quote from the only insurance team that specializes exclusively in family entertainment centers and amusement venues. Fast, transparent, and built around your business.
